British Swim School Sunrise / Plantation

Reviews

• Leslie Fargo

  Nov, 08 2018
  ★ ☆ ☆ ☆ ☆
  Never will I recommend someone to go to this school. Sunrise and their Aventura location is ran terribly other than Clawens who is typically of great help. Their makeup policy is incredibly ridiculous. My children classes have been cancelled at least 5 times in a span of 2 months due to issues with their pool, instructors calling out, etc. The makeups pile up and when it comes times to use them it becomes an issue. Management is utterly relentless, all they care about is money. Martin the owner is a patronizing, extremely rude individual and the aquatics director you're better off talking to a brick wall. As a business owner, I believe customer service is #1 priority. I will never bring my children in any of their establishment and wouldn't recommend to ANYONE I know. I normally stay away from doing these types of reviews but it's unacceptable to have to pay for mediocre service.
• G Crawford

  Jun, 21 2018
  ★ ★ ★ ★ ★
  I have been really impressed with the British Swim School. All of the instructors are awesome and have been really supportive of my daughter. They helped her get over her fear of water and now she is finally enjoying swimming. The boost to her confidence and self esteem is something I contribute 100% to the team at the British Swim School.
  
  I also want to give special recognition to swimming instructor Kaylin. During a swimming session, I watched Kaylin instructing a child with special needs. The patience and attention she gave to the child was something I was extremely impressed with, it went beyond what you normally find in customer service and truly speaks to the character of the staff at the British Swim School.
  
  I would certainly recommend you give the British Swim School a chance even if your child can swim, the techniques they are teaching can last a life time, and range from basic survival to competitive swimming. Overall, I am definitely happy with the choice I made!

Photos and maps

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